Returns, Refunds, and Exchanges Policy

1. No Returns or Exchanges
Please choose carefully as we do not refund if you change your mind or if you made a mistake when ordering from the website.

2. Defective or Damaged Items
In the unlikely event that you receive a product that is damaged during shipping, or incorrectly fulfilled, please contact us at monrowebooks@gmail.com within 7 days of receiving your order. We will review the issue and, at our discretion, may offer a replacement, store credit, or another form of resolution. This exception is not a return policy but is provided solely for handling shipping errors.

3. Order Cancellations
You cannot make changes once your order has been dispatched. 

4. Customer Support
If you have any questions or concerns about your order or our policy, please contact us at monrowebooks@gmail.com.

5. Amendments
We reserve the right to update or modify this policy at any time without prior notice. All changes will be posted on this page and will become effective immediately upon publication.