Within New Zealand:
We ship nationwide across Aotearoa using NZ Post or a trusted local courier.
We’re excited to share our books with readers all around the world! While we currently ship only within New Zealand through this website, international customers can order copies via Amazon.
Ordering through Amazon allows for faster delivery, international shipping options, and local currency checkout — making it easier for overseas readers to enjoy our stories no matter where they are.
If you’re outside of New Zealand and looking to purchase one or more of Monique’s books, simply search for the title on your local Amazon store.
If you’re unsure where to order or need help locating the book in your region, please get in touch — we’re happy to help point you in the right direction.
Change of Mind:
As an independent author, we aren’t able to accept returns for change of mind, so please review your order carefully before confirming.
Damaged or Incorrect Orders:
If your book arrives damaged or you’ve received the wrong item, please get in touch within 7 days of delivery. Email us at monrowebooks@gmail.com with your order number and a photo of the issue — we’ll send a replacement or arrange a refund where appropriate.
We accept secure payments via:
Credit/Debit Cards (Visa, Mastercard)
Paypal (our secure payment provider)
Bank Transfer (for bulk or school orders — details provided at checkout or upon request)
All transactions are processed in New Zealand Dollars (NZD). You’ll receive a confirmation email as soon as your payment is successful.
We love working with schools, ECE centres, libraries, and community groups! Bulk orders may be eligible for:
Discounted pricing
Customised invoices
Flexible shipping arrangements
Please visit our Bulk Orders page or contact us for help setting up your order.
If you have any questions at all — about shipping, orders, payments or anything in between — we’re always happy to help.
Reach out via the Contact page or email us at monrowebooks@gmail.com.
